Privacy policy

Last Updated: 2024-09-10

Airobi BV (BE1000.564.205) ("the Company," "we," "us," "our"), with marketing name CareerCount, is committed to safeguarding the personal information and privacy of our users ("user," "you," "your") who visit our website. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. We are compliant with the European Union's General Data Protection Regulation (GDPR) and applicable Belgian privacy laws.

1. Information We Collect

When you interact with the Company and use our services, we may collect the following information from you:

• Personal Identifiers: such as your name, email address, contact number, and other relevant personal information.
• Business Information: such as the size of your business, sector, and role within the organization.
• Device and Usage Information: related to your device type, operating system, IP address, browser type, and interaction with our website.
• Submissions: such as the information you provide in contact forms or when signing up for our newsletter.

We strive for data minimization and only collect information that is necessary for providing our services.

2. How We Use Your Information

We use your information for the following purposes:

• To provide our services: To deliver our services and features you have requested.
• To communicate with you: To respond to your inquiries, send newsletters or updates, or provide any other relevant information.
• To improve our services: By analyzing usage patterns and user feedback, we strive to enhance our offerings continuously.
• To ensure website functionality: Some features of our website require the use of certain technologies to function properly.

We do not engage in automated decision-making or profiling based on the information we collect.

3. Analytics and Third-Party Services

We use the following third-party services to help us understand how our website is used and to improve our services:

• PostHog and Umami: We use these analytics tools to collect anonymous usage data about how visitors interact with our website. This data helps us improve our services and user experience. The information collected includes page views, click events, and basic device information. This data is processed based on our legitimate interest to improve our services.

• Facebook and X/Twitter: We use these social media platforms for external communication. If you interact with our content on these platforms, your data may be processed according to their respective privacy policies.

• Google Fonts: We use Google Fonts to enhance the visual appearance of our website. This service may process your IP address to deliver the fonts to your device.

We explicitly choose European software vendors for our analytics and infrastructure. In cases where a software vendor has its headquarters outside of the EU, we specifically select deployment or hosting options inside the EU. Please note that while we do not provide our AI provider with personal information from our users, we cannot guarantee that job ad data will not be used for training purposes by the AI provider.

You can opt-out of analytics tracking by:

1. Using our cookie consent management tool to adjust your preferences. This tool is accessible via the "Cookie Settings" link in the footer of our website.
2. Installing browser extensions that block analytics scripts, such as Privacy Badger or uBlock Origin.
3. Enabling "Do Not Track" in your browser settings.

If you need assistance with opting out, please contact us at privacy@careercount.be.

4. Cookies and Similar Technologies

Our website uses cookies and similar technologies to collect and store information. We show a cookie consent popup to obtain your explicit consent for non-essential cookies. You can manage your cookie preferences through this popup or your browser settings.

5. Legal Basis for Processing

We process your personal information based on one or more of the following legal bases, as required by the GDPR:

• Your consent: When you voluntarily provide us with your personal information, you give us permission to collect, store, and process it.
• Contractual necessity: We may need to process your information to fulfill our contractual obligations or initiate a contract with you.
• Legitimate interests: We may use your information for our legitimate business interests, such as improving our services and ensuring the security of our website, provided these do not override your fundamental rights and freedoms.

6. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may disclose your information in the following circumstances:

• Service Providers: We may share information with third-party vendors that help us provide our services, including analytics providers.
• Business Transfers: Your information may be disclosed to another company if we are involved in a merger, acquisition, or asset sale.
• Compliance with Laws: We may disclose your information if required to do so by law or in response to a legal request, such as a subpoena.

7. International Data Transfers

Some of the third-party services we use may transfer data outside the European Economic Area (EEA). We ensure that appropriate safeguards are in place to protect your information in accordance with GDPR requirements, such as using services that are Privacy Shield certified or implementing Standard Contractual Clauses.

8. Retention of Your Information

We will retain your personal information for as long as necessary to provide our services, for at least 12 months or longer if required, or to comply with legal obligations, resolve disputes, or enforce agreements.

9. Security of Your Information

We employ reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Under GDPR, you have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal information we hold about you.
• Rectification: You can request that we correct any inaccurate or incomplete personal information.
• Erasure: You may ask us to delete your personal information under certain conditions.
• Restriction of processing: You can request that we restrict the processing of your personal information in specific cases.
• Data portability: You have the right to receive the personal information you have provided to us and transfer it to another organization under certain circumstances.
• Object to processing: You can object to the processing of your personal information for our legitimate interests or direct marketing purposes.
• Withdraw consent: If we rely on your consent to process your information, you can withdraw that consent at any time.

To exercise these rights, please contact us.

11. Complaints

If you believe that we have not processed your personal information in accordance with this Privacy Policy or applicable data protection laws, you have the right to lodge a complaint with your local data protection authority or our lead supervisory authority:

Data Protection Authority Belgium (Gegevensbeschermingsautoriteit) Drukpersstraat 35, 1000 Brussels, Belgium Phone: +32 (0)2 274 48 00 Email: contact@apd-gba.be Website: https://www.gegevensbeschermingsautoriteit.be

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will post the new Privacy Policy on this page, and your continued use of our services constitutes your acceptance of any changes. You are encouraged to review our Privacy Policy periodically for any updates.

13. Data Protection Officer

For any data protection related inquiries, you can contact our Data Protection Officer at:

Email: dpo@careercount.be

14. Additional Information

• Our services are intended for adults (18 years and older) only. We do not knowingly collect or store data from minors.
• In the event of a data breach, we will follow the notification timeline as required by Belgian GDPR regulations.
• We review and update this Privacy Policy every 6 months to ensure it remains current with our practices and compliant with relevant laws.

15. Contacting Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, or if you would like to exercise your rights, please contact us at:

Email: info@careercount.be

Mailing Address: Airobi BV (BE1000.564.205), Brusselsesteenweg 119/A, 1980 Zemst, Belgium